At Xpetize Technology Solutions, we strive to ensure our customers are satisfied with our products. However, if you are not entirely satisfied with your purchase, we are here to help. The refund policy for services purchased through WPExpertsOnline.com is fairly clear. You can request a refund within 3 days of purchase if the product or service does not work as expected. However, there are specific conditions that need to be met:
1. Eligibility for Refunds
Refunds are applicable within Three of purchase.
To be eligible for a refund, the product must not have been extensively used or modified in any way.
Refunds will only be processed for issues directly related to software defects or if the software fails to function as advertised.
2. Non-Refundable Circumstances
Refunds are not available for change-of-mind purchases or after Three days of the purchase date.
Certain fees, such as credit card processing fees, are non-refundable.
3. How to Request a Refund
To initiate a refund, please contact our support team at wpexpertsonline.support@xpetize.com with your order number and the reason for the request.
Our team will assess your refund request and notify you of the status within one business days.
4. Refund Process
Approved refunds will be processed through the original payment method within Four days of approval.
Any processing fees associated with refunds will be deducted from the total refund amount, if applicable.
5. Changes to This Policy
We reserve the right to modify or update our refund policy at any time. Changes will be posted on this page.
For any questions regarding our refund policy, please contact us at wpexpertsonline.support@xpetize.com